You’ll notice right away that the Jaxcasinos.com site focuses almost exclusively on deposit methods and casinos that accept players from certain geographical regions. It’s hard to find a good online casino, and sometimes even harder to find a reliable deposit method. Therefore, we think it is helpful to provide all this information for players interested in gambling online. Usually, the most difficult part of playing at an online casino is getting money in the door. Despite this obvious difficulty, however, it’s probably harder to withdraw your winnings and convert the funds into cash.

When it comes time to join a casino or withdraw winnings, always check the house rules and policies first ( Sometimes also referred to as Terms and Conditions ). You may have a to search around a little on the website: just as brick and mortar casinos create mazes on the gaming floor to keep from conveniently leaving the premises, online casinos use similar tricks to make sure you continue to gamble at their website. Most of the time, house withdrawal policies are located on a different page than the deposit rules. You’ll have to dig through the website, click the “small print” links at the bottom of the page, or even contact customer service in order to figure out how to withdrawal your winnings.

The ace in the hole for online casinos is the withdrawal process, also known as “Cashing out”.

Different casinos have different cash out/withdrawal rules, but we’ll try to explain some of the most common roadblocks players face and ways to get around them.

  • Limited Cash-Out Payment Methods – It’s very common to find online casinos that offer 10 or more deposit methods, but only offer 2 or 3 withdrawal methods. Furthermore, as mentioned above, these 2 or 3 methods are buried in the casino’s terms and conditions. The most common withdrawal methods are using e-wallets, check in the mail, bank wire, or bank transfer. Of these 4, the most reliable method is using an e-wallet, because funds can be moved from the casino to your e-wallet account almost instantly. The next best method is a bank transfer or EFT transaction, similar to a ACH deposit, which credits funds back into your bank account. This method is generally only available at European casinos. Finally, if all else fails, request a check in the mail or bank wire, and be prepared to wait up to 10 days, maybe even 2 weeks, for the funds to arrive.
  • Casino Stalls Payout Request or it gets “Misplaced” – Another common trick casinos will use is stall tactics, to see if you will lose the money back to the casino before your cash-out request is complete. Sometimes, you may get emails from support representatives requesting ID verification, account data verification, or that you need to call the casino in person to authorize the withdrawal. These tactics are easy to get around: always have your photo ID handy, along with any relevant banking details. If the casino gives you the runaround over email, call them in person and be firm about your request for a withdrawal. Further, specify that if you decide to play some more in the meantime, you will make a new deposit. That way, the casino can’t deduct money from the payout.
  • Cash-outs restricted to certain days of the week – Yet another common tactic, that is similar to the “stalling” tactics mentioned above. Some casinos and sportsbooks, for example, only allow players to withdraw on Fridays or Tuesdays. To further complicate matters, some casinos might only offer a “free” ( no transactions fees ) withdrawal on certain days, and if you withdraw on any other day, you will be charged fees. Again, you have to be stubborn about getting your payout. If payouts are only available on Fridays, email or call the casino on Friday and make a demand for your funds. At some casinos, it may be possible to submit your withdrawal request early in the week and have it fulfilled later on the special payout day. If so, do this immediately, so that you can get your transaction in the system. We highly recommend calling the casino in person on the special payout day, because most likely they’ll be busy with other customer requests, and could conveniently “forget” your request because of a heavy workload. If you call, you will be on record requesting your cash-out, and many times, casino support staff will email you a confirmation of your request so that everything is in writing.
  • Limited Withdrawal Transaction Amounts – Some casinos, for example, will only allow players to withdraw up to $3,000 per week. So, if you just won a $12,000 slot machine jackpot, you’ll have to request 4 separate payouts over the course of the subsequent 4 weeks to get all of your money. Casinos do this because they want you to lose your winnings, which means they can recoup the financial losses sustained when you hit the jackpot. Though this may seem like a very unscrupulous tactic, the average player, in most cases, will not have to worry about it. If you’ve won more than $3000 USD, for example, it’s likely that you are a VIP player. If so, many times casinos make special exceptions for high rollers, and will offer them carefree withdrawals whenever they please. If you are a regular player and happened to get lucky with a progressive slot machine jackpot, most casinos view this as an opportunity to advertise and promote their business. As a result, they may pay you right away to avoid any bad press about delaying the jackpot payment. So, the only time you’ll have to deal with the pay-out transaction limit is if you’ve won a modest jackpot, or had a lucky night playing baccarat. As mentioned before, be stubborn about your cash-out request. Call the casino multiple times if necessary and do everything you can to get the most money right away. The best defense against these types of policies to is have a e-wallet account (EwalletXpress, UseMywallet, Click2Pay, Neteller, Moneybookers etc) ready to receive the funds. This will allow the casino to make a quick transaction and pay you right away, instead of sending requests to their accounting department for special bank wires or checks.

As you can see, withdrawing your winnings can be a headache, but 99% of the time, you will get your money eventually, even if you have to wait a couple weeks. We highly suggest opening an e-wallet account, which will facilitate easy withdrawals. Additionally, e-wallets allow you to download your funds to your bank account, which is basically the equivalent of going to a cashier’s window at a brick and mortar casino and exchanging your chips for cash. Some European e-wallets may offer debit cards as part of their services, which makes things even easier.

Remember, the casino wants you to lose your winnings back to the house before you can request a payout. As a result, the best defense is to be stubborn, clear, and firm about requesting withdrawals. If worst comes to worst, you can always begin posting on major casino player forums that you are being screwed. In these cases, it’s common for leaders of the forums to mediate between you and the casino, to help you get your winnings quickly.

Jaxcasinos.com tries to advertise only the best casinos that treat players fairly. Should you ever feel you’re being mistreated by a casino, we recommend the following gaming watchdog sites:

CasinoMeister.com – Casino players forum, with reviews of casinos, casino news, and warnings about bad operations.
OSGA – Off Shore Gaming Association – Sportsbook and Casino forum
CasinoAffiliatePrograms.com – Although this website is primarily for casino advertisers, many members of the active forum will advocate for players. Signup is free and the community is happy to help.